You bring the research question.We take it from there.

Merus Surveys is a Primary Research as a Service (PRaaS) platform that turns business questions into analysis-ready data. We handle survey design, field collection, and data cleaning end-to-end, so you get the insights you need without the operational headache of running surveys yourself.

  • You own the data
  • EN · FR · Kinyarwanda
Bridging the gap between research intent and analysis-ready data
The status quo

Form builders give you a second job

Skip logic breaks the night before launch. Enumeration gets messy in the field. And the export is a raw CSV with forty unlabelled columns that someone still has to clean.

You needed data. You got a software project.

How it works

Four steps from research brief to clean data.

You bring the why and the who. We take responsibility for the questions, the research design, and the quality of the data.

  1. 01

    Share your research brief

    Tell us what decision the study needs to inform, what you need to learn, and who we should hear from. You do not need to write the survey questions.

  2. 02

    Align on the study

    We review the brief with you and confirm the audience, methodology, languages, timeline, and outputs before setting the scope.

  3. 03

    We design and build

    We translate your objectives into a sound research instrument, program the logic, and give you a working survey to review.

  4. 04

    Collect and deliver

    We run collection and quality checks, then deliver a clean, labelled dataset with the documentation and reporting agreed in the scope.

Every project

What you receive

Every project ships the same way. No add-ons to negotiate, nothing extra to configure.

  • Custom-branded survey web app
  • Respondent link and QR distribution
  • Response validation and duplicate detection
  • Live progress dashboard
  • Cleaned dataset in CSV, SPSS, and Excel
  • Summary report
Ways to work

Start with the shape of your study.

No two studies carry the same workload. We quote from your protocol, sample, languages, reporting needs, and timeline—then give you one clear scope before work begins.

01

Academic

For dissertations and research studies.

  • Up to 30 questions
  • Up to 500 responses
  • Live in 5 working days
  • Cleaned dataset included
Scope an academic study
02

Programme

Most chosen

For NGO baseline, midline, and endline studies.

  • Up to 60 questions
  • Up to 2,000 responses
  • English, French, and Kinyarwanda
  • Donor-ready summary report
Plan a programme study
03

Research systems

For enumerator workflows, longitudinal panels, and integrations.

  • Scoped to your protocol
  • Enumerator management
  • Repeat waves and panels
  • API and system integrations
Discuss a tailored build
Your quote reflectsStudy design  /   Sample  /   Languages  /   Reporting  /   Timeline
Sample live use cases
01 / 02

Research platform

KUBAKA-BPMIS research platform

Built for an MBA dissertation on Rwanda’s digital building-permit system: a custom mixed-methods instrument, respondent management for architects, engineers, and municipal reviewers, voice-recorded interviews, and a clean dataset with a live results dashboard.

  • Custom instrument design
  • Respondent management
  • Analysis-ready output
View the live platform
surveys.merushq.com
KUBAKA-BPMIS survey platform — respondent home screen

Client onboarding

Merus project onboarding

A focused discovery experience for new Merus clients. It routes businesses, non-profits, and public institutions into a tailored multilingual brief, preserves progress automatically, and gives the team structured context before the first conversation.

  • Tailored organisation paths
  • English · Kinyarwanda · French
  • Autosaved progress
View the onboarding
merushq.com/projects/merus-onboarding
Merus client onboarding — project discovery and organisation paths
FAQ

Questions we hear first

Who owns the data?

You do, fully. Merus collects on your behalf and hands over raw responses, the cleaned dataset, and documentation. We keep nothing without your written consent.

Where is the data stored?

On servers we control, with access limited to the project team. We work in line with Rwanda’s data protection law (Law 058/2021): no personal data is collected without a lawful basis, and data is deleted or returned at project close.

Can respondents answer in Kinyarwanda?

Yes. Surveys run in English, French, and Kinyarwanda, and respondents can switch language mid-survey. Translation of your instrument is part of the build.

Can you work with our enumerators?

Yes. For tailored research systems, we set up enumerator accounts, assignment tracking, and per-enumerator quality checks. Your field team keeps working the way it already does, with better tools.

How fast can we launch?

Academic surveys go live within 5 working days of the scoping call. Programme studies typically take 2-3 weeks depending on instrument length and translation. Custom timelines are agreed at scoping.

What formats do we get the data in?

CSV, SPSS (.sav), and Excel, with a codebook describing every variable. If your analysis needs a different shape, such as long format or one row per household, we deliver that too.

Your research brief

Start with what you know

You do not need a questionnaire. Give us the decision, the learning priorities, and the people whose perspective matters. We will shape the research from there.

What we need first

  1. 01The decision this research will inform
  2. 02The three things you most need to learn
  3. 03The people whose perspective matters
  • You own the data
  • EN · FR · Kinyarwanda

Step 1 of 2

Purpose and people

About 3 minutes

Required information

Purpose and people

What will you decide, change, or act on once you have the results?

Describe the people whose experience or perspective matters to this study.

We use this information only to scope your study and reply.